Terms and Conditions

Effective Date: August 5, 2026

Welcome to the website (“Website”) owned and operated by Terrain Acquisitions LLC (“Terrain Acquisitions,” “Company,” “we,” “our,” or “us”). This Website provides real estate information, marketing, lead generation, educational resources, and real estate-related services through Ben Fernandez, a licensed Pennsylvania real estate salesperson affiliated with Keller Williams Keystone, and through Terrain Acquisitions LLC where applicable.

By accessing this Website, submitting information, requesting services, communicating with us, or using any portion of this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please discontinue use of this Website immediately.

1. Company Information

This Website is owned and operated by Terrain Acquisitions LLC, a Pennsylvania limited liability company.

Real estate brokerage services advertised or offered through this Website are performed exclusively by licensed real estate professionals in accordance with applicable federal, state, and local laws and regulations.

Ben Fernandez is a licensed Pennsylvania real estate salesperson affiliated with Keller Williams Keystone. Any brokerage services requiring a real estate license are conducted through Keller Williams Keystone and are subject to the policies, supervision, and applicable brokerage agreements of Keller Williams Keystone.

Terrain Acquisitions LLC is not acting as an independent real estate brokerage unless otherwise expressly stated and properly licensed where required by law.

Nothing contained on this Website shall be interpreted as creating an agency relationship, broker-client relationship, fiduciary relationship, or representation agreement unless established through a separately executed written agreement.

2. Informational Purposes Only

Information provided on this website is intended for general informational purposes only.

While we strive to provide accurate and current information regarding:

Property values
Market trends
Financing
Investment opportunities
School districts
Neighborhood information
Rental information
Government programs

we cannot guarantee its accuracy or completeness.

Real estate markets change frequently.

Users should independently verify all information before making purchasing, selling, financing, investing, or leasing decisions.

3. No Legal, Tax or Financial Advice

Information contained on this website does not constitute:

Legal advice
Tax advice
Accounting advice
Investment advice
Insurance advice

You should consult licensed professionals before making financial or legal decisions.

4. Equal Housing Opportunity

We fully support the principles of the Fair Housing Act.

We do not discriminate on the basis of:

Race
Color
Religion
Sex
Disability
Familial status
National origin
Or any protected class under federal, Pennsylvania, or local law.

5. Consumer Information

By submitting information through this website, you represent that:

You are at least 18 years old;
The information submitted is accurate;
You have authority to provide the information submitted;
You understand that we may contact you regarding your inquiry.

Providing false information may result in refusal of service.

6. Communications Consent

By submitting your information, scheduling appointments, requesting information, downloading resources, or otherwise contacting us, you expressly consent to receive communications from us, including:

Phone calls
Email
SMS/Text Messages
Voicemail
Automated appointment reminders
Follow-up communications
Transaction updates
Property alerts
Market updates
Customer service communications

Communications may be sent using automated technology where permitted by law.

Consent is not a condition of purchasing or selling real estate.

You may revoke consent at any time.

7. SMS/Text Messaging Terms

If you opt into receiving SMS communications, you agree to receive recurring messages related to:

Property inquiries
Listing updates
Showing confirmations
Appointment reminders
Transaction updates
Market information
Customer service
Promotional offers (where permitted)

Message frequency varies.

Message and data rates may apply according to your mobile carrier.

Reply:

STOP to unsubscribe.

HELP for assistance.

Opting out of marketing messages does not prevent transactional messages necessary to complete an existing transaction.

We are not responsible for delayed or undelivered carrier messages.

8. Telephone Consumer Protection Act (TCPA)

By providing your telephone number, you consent to communications consistent with applicable federal and state law, including the Telephone Consumer Protection Act (TCPA), where applicable.

You understand:

Consent is voluntary.
Consent is not required to purchase real estate services.
You may withdraw consent at any time.

9. CAN-SPAM Compliance

Marketing emails include the ability to unsubscribe.

Transactional communications related to an existing transaction may continue when necessary.

10. Privacy

Your privacy is important to us.

Information collected may include:

Name
Phone number
Email address
Mailing address
Property address
Search preferences
Property ownership information
Communications
Website activity
Device information
IP address
Browser information

Information is collected when you:

Submit forms
Request property information
Schedule appointments
Contact us
Register for searches
Subscribe to updates
Engage with advertisements

11. Public Record Information

Real estate transactions often involve publicly available information.

We may collect publicly available information including:

County assessment records
Tax records
Deed information
Mortgage information
Public ownership records
MLS information where permitted
Public market data
Publicly available demographic information

Collection and use of public records complies with applicable laws.

12. MLS and Listing Information

Property information may be obtained from Multiple Listing Services (MLS), public records, builders, sellers, third-party vendors, or other sources.

Property information is believed reliable but is not guaranteed.

Square footage, acreage, taxes, zoning, HOA information, school districts, utility information, flood zones, and other characteristics should be independently verified.

13. Real Estate Transactions

Depending upon the nature of the services requested, transactions may involve:

Terrain Acquisitions LLC
Keller Williams Keystone
Ben Fernandez
Cooperating real estate brokerages
Buyers
Sellers
Property owners
Landlords
Tenants
Investors
Attorneys
Mortgage lenders
Settlement or title companies
Appraisers
Home inspectors
Contractors
Property managers
Insurance providers
Government agencies
Vendors and third-party service providers

Information reasonably necessary to facilitate requested services or complete a transaction may be shared with these parties in accordance with applicable law, brokerage requirements, and our Privacy Policy.

14. Consumer Information and Data Collection

Terrain Acquisitions LLC collects information necessary to provide requested services, improve customer experience, facilitate real estate transactions, comply with legal obligations, and operate this Website.

Information may include, but is not limited to:

Name
Email address
Telephone number
Mailing address
Property addresses
Search criteria
Investment preferences
Property ownership information
Communications with our team
Website activity
Device and browser information
IP address
Cookies and analytics data
Marketing interaction history
Publicly available real estate information

We may also obtain publicly available information from:

County assessment offices
Recorder of deeds
Tax assessment records
Public ownership records
Mortgage records
MLS databases where permitted
Public government databases
Third-party real estate data providers
Other lawful public sources

Such information may be used to evaluate properties, provide comparative market analyses, identify investment opportunities, conduct marketing, respond to inquiries, facilitate brokerage services, or improve our services.

Terrain Acquisitions LLC does not sell personal information for monetary compensation.

15. Third-Party Platforms and Service Providers

Terrain Acquisitions LLC may utilize third-party providers to operate the Website and conduct business, including providers of:

Website hosting
CRM systems
Electronic signatures
Email marketing
SMS communications
Cloud storage
Analytics
Payment processing
Scheduling software
Marketing automation
MLS integrations
Advertising platforms

Real estate information may also originate from or be shared with organizations such as Keller Williams Keystone, participating Multiple Listing Services, cooperating brokerages, lenders, title companies, inspectors, contractors, and other parties involved in a requested transaction.

These third-party providers maintain independent privacy policies and terms governing their respective services.

16. Cookies and Tracking Technologies

We may use:

Cookies
Pixels
Analytics
Session identifiers
Advertising technologies
Remarketing technologies

These technologies help improve website functionality, measure advertising performance, personalize content, and enhance user experience.

Users may disable cookies through browser settings; however, portions of the website may not function properly.

17. Advertising

We may advertise using:

Google Ads
Facebook Ads
Instagram Ads
Display advertising
Retargeting
Email marketing
Direct mail
SMS marketing

Advertising audiences may be created using website interactions and customer engagement, subject to applicable law.

18. Data Security

Reasonable administrative, physical, and technical safeguards are used to protect personal information.

However, no method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security.

19. Intellectual Property

All website content including:

Text
Logos
Graphics
Images
Videos
Branding
Market reports
Downloadable materials

are protected by applicable intellectual property laws and may not be copied or reproduced without written permission unless otherwise permitted by law.

MLS photographs remain the property of their respective owners.

20. User Conduct

Users agree not to:

Submit false information
Attempt unauthorized access
Interfere with website functionality
Transmit malicious software
Misrepresent identity
Use automated scraping without permission
Violate applicable laws

21. Limitation of Liability

To the fullest extent permitted by law, Ben Fernandez and Keller Williams Keystone shall not be liable for indirect, incidental, consequential, or special damages arising from use of this website or reliance on its information.

22. Indemnification

Users agree to indemnify and hold harmless Ben Fernandez, Keller Williams Keystone, affiliated agents, employees, contractors, and service providers from claims arising from misuse of the website or violation of these Terms.

23. Pennsylvania Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania without regard to conflict-of-law principles.

Venue for disputes shall lie in the appropriate state or federal courts located within Pennsylvania.

24. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this website with a revised Effective Date.

Continued use of the website constitutes acceptance of any revisions.

25. Contact Information

Terrain Acquisitions LLC

Serving Lancaster County, York County, Harrisburg, Lebanon, Mechanicsburg, and surrounding Central Pennsylvania communities.

Licensed real estate brokerage services are provided through:

Ben Fernandez

Licensed Pennsylvania Real Estate Salesperson

Affiliated with Keller Williams Keystone

Questions regarding these Terms and Conditions or your personal information may be directed through the contact information provided on this Website.

Privacy Notice Summary

We collect only information reasonably necessary to provide real estate services.

We do not sell your personal information for monetary compensation.

We may share information with transaction participants, service providers, government agencies when legally required, or vendors assisting with business operations.

Users may request access to, correction of, or deletion of certain personal information, subject to applicable legal obligations and record-retention requirements.

Electronic Communications

By using this website, you consent to receiving communications electronically. Electronic communications satisfy any legal requirement that communications be in writing.

Entire Agreement

These Terms constitute the entire agreement regarding use of this website and supersede prior website terms unless replaced by a signed written agreement.

Additional Legal Disclosures

Effective Date: August 5, 2026

Accessibility Statement

Our Commitment

Terrain Acquisitions LLC is committed to providing an accessible website and digital experience for all users, including individuals with disabilities. We strive to make our website accessible and usable in accordance with applicable accessibility laws and recognized industry standards.

We continually work to improve accessibility and user experience for everyone.

Accessibility Standards

Our goal is to conform, where reasonably practicable, to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA published by the World Wide Web Consortium (W3C).

While we endeavor to maintain compliance, some third-party content, plugins, embedded applications, or linked websites may not be fully accessible.

Accessibility Features

Our website may include accessibility features such as:

Logical page structure
Keyboard navigation support
Alternative text for meaningful images
Appropriate heading hierarchy
Readable fonts and color contrast
Responsive mobile design
Descriptive links
Accessible forms where reasonably practicable

We continue to review and improve these features over time.

Third-Party Content

Certain features on this website may be provided by third parties, including but not limited to:

Multiple Listing Services (MLS)
Interactive property search tools
Mortgage calculators
Scheduling software
Map services
Video hosting platforms
Electronic signature platforms
Social media integrations

Terrain Acquisitions LLC cannot guarantee the accessibility of third-party services that are not under our control.

Accessibility Assistance

If you experience difficulty accessing any content on this website or require information in an alternative format, we encourage you to contact us.

Please provide:

The webpage or feature you experienced difficulty accessing
A description of the issue
Your preferred method of communication

We will make reasonable efforts to accommodate accessibility requests and improve the user experience.

Digital Millennium Copyright Act (DMCA) & Copyright Notice

Unless otherwise noted, all original content appearing on this website is the property of Terrain Acquisitions LLC and is protected by United States copyright laws and international copyright treaties.

Protected materials include, but are not limited to:

Website design
Written content
Blog articles
Property descriptions created by us
Graphics
Logos
Branding
Videos
Downloads
Marketing materials
Educational resources
Databases compiled by Terrain Acquisitions LLC

Third-Party Intellectual Property

Certain content appearing on this website may be owned by third parties, including:

MLS listing photographs
Broker-provided listing information
Government mapping data
Public records
Vendor logos
Software providers
Embedded media

Ownership remains with the respective copyright holders.

Permitted Use

Visitors may:

View website content
Print individual pages for personal, non-commercial use
Share website links

Visitors may not:

Copy substantial portions of website content
Republish content
Scrape listing data
Reproduce photographs
Remove copyright notices
Use content for commercial purposes without written permission

Copyright Infringement

Terrain Acquisitions LLC respects the intellectual property rights of others.

If you believe copyrighted material appearing on this website infringes your rights, you may submit a written notice containing:

Your contact information
Identification of the copyrighted work
Identification of the allegedly infringing material
A statement made under penalty of perjury that you have a good-faith belief the use is unauthorized
A statement that the information provided is accurate
Your physical or electronic signature

Upon receipt of a valid notice, we will investigate and respond in accordance with applicable law.

Equal Housing Opportunity & Fair Housing Statement

Equal Housing Opportunity

Terrain Acquisitions LLC and Ben Fernandez fully support the principles of the Fair Housing Act, the Equal Credit Opportunity Act, the Americans with Disabilities Act, and all applicable federal, Pennsylvania, and local fair housing laws.

We are committed to providing professional real estate services without unlawful discrimination.

Fair Housing Commitment

We do not discriminate on the basis of:

Race
Color
Religion
Sex
Sexual orientation
Gender identity
National origin
Familial status
Disability
Age where protected by law
Ancestry
Use of assistance animals as required by law
Source of income where protected by applicable law
Any other protected characteristic under applicable federal, state, or local law

This commitment applies to all real estate services we provide.

Services Covered

Our Equal Housing commitment applies to:

Residential sales
Commercial transactions
Investment properties
Rental listings
Property management services
Buyer representation
Seller representation
Property marketing
Showing properties
Pricing recommendations
Negotiations
Referrals
Advertising
Customer communications

Every consumer is entitled to professional, courteous, and equal treatment.

Accessibility Accommodations

Reasonable accommodations and reasonable modifications will be made when required by applicable law to provide equal access to housing opportunities.

Reporting Concerns

Individuals who believe they have experienced discrimination are encouraged to contact the appropriate federal, state, or local enforcement agency, including the U.S. Department of Housing and Urban Development (HUD) or the Pennsylvania Human Relations Commission.

Artificial Intelligence (AI), Virtual Assistant & Automated Communications Disclosure

Use of Artificial Intelligence

Terrain Acquisitions LLC may utilize artificial intelligence (“AI”), machine learning technologies, automated systems, virtual assistants, chatbots, or similar technologies to improve customer service and business operations.

These technologies are designed to assist—not replace—human decision-making.

AI-Assisted Communications

You may interact with AI-assisted technologies when communicating with us through:

Website chat
Text messaging
Email
Appointment scheduling
Lead qualification
Property searches
Automated responses
Customer service
Call routing
Voice assistants
Virtual assistants

Certain communications may be generated, summarized, or assisted by AI technologies before being reviewed by a member of our team.

Human Oversight

Real estate advice, brokerage services, agency relationships, contract negotiations, pricing recommendations, and transaction decisions are provided by licensed real estate professionals where required by law.

AI-generated information should not be considered legal, financial, tax, or professional advice and may contain inaccuracies.

Users should independently verify important information.

Automated Calls and Messages

Where permitted by applicable law and with your consent when required, Terrain Acquisitions LLC may use automated systems to deliver:

Appointment reminders
Showing confirmations
Transaction updates
Property alerts
Customer service notifications
Follow-up communications
Marketing communications

You may opt out of marketing communications as described in our SMS Privacy Policy and Privacy Policy.

Call Recording and Quality Assurance

Telephone calls, virtual meetings, online chats, emails, and text communications may be monitored or recorded for quality assurance, training, transaction documentation, compliance, fraud prevention, and customer service purposes where permitted by applicable law.

By communicating with us, you consent to such monitoring or recording to the extent permitted by law.

Data Used by AI Systems

Information processed by AI-assisted systems may include:

Contact information
Property preferences
Appointment information
Communication history
Property addresses
Public real estate records
Website interactions
Search preferences
Customer inquiries

AI systems are used only to support our legitimate business operations and are subject to our Privacy Policy.

No Fully Automated Brokerage Decisions

Terrain Acquisitions LLC does not rely solely on automated systems to make brokerage decisions that legally require human judgment or a licensed real estate professional.

Licensed brokerage services remain subject to the supervision and professional responsibilities of Ben Fernandez, a licensed Pennsylvania Real Estate Salesperson affiliated with Keller Williams Keystone.