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Terms & Conditions

Terms and Conditions

Effective Date: August 5, 2026

Welcome to the website (“Website”) owned and operated by Terrain Acquisitions LLC (“Terrain Acquisitions,” “Company,” “we,” “our,” or “us”). This Website provides real estate information, marketing, lead generation, educational resources, and real estate-related services through Ben Fernandez, a licensed Pennsylvania real estate salesperson affiliated with Keller Williams Keystone, and through Terrain Acquisitions LLC where applicable.

By accessing this Website, submitting information, requesting services, communicating with us, or using any portion of this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please discontinue use of this Website immediately.

1. Company Information

This Website is owned and operated by Terrain Acquisitions LLC, a Pennsylvania limited liability company.

Real estate brokerage services advertised or offered through this Website are performed exclusively by licensed real estate professionals in accordance with applicable federal, state, and local laws and regulations.

Ben Fernandez is a licensed Pennsylvania real estate salesperson affiliated with Keller Williams Keystone. Any brokerage services requiring a real estate license are conducted through Keller Williams Keystone and are subject to the policies, supervision, and applicable brokerage agreements of Keller Williams Keystone.

Terrain Acquisitions LLC is not acting as an independent real estate brokerage unless otherwise expressly stated and properly licensed where required by law.

Nothing contained on this Website shall be interpreted as creating an agency relationship, broker-client relationship, fiduciary relationship, or representation agreement unless established through a separately executed written agreement.

2. Informational Purposes Only

Information provided on this website is intended for general informational purposes only.

While we strive to provide accurate and current information regarding:

we cannot guarantee its accuracy or completeness.

Real estate markets change frequently.

Users should independently verify all information before making purchasing, selling, financing, investing, or leasing decisions.

3. No Legal, Tax or Financial Advice

Information contained on this website does not constitute:

You should consult licensed professionals before making financial or legal decisions.

4. Equal Housing Opportunity

We fully support the principles of the Fair Housing Act.

We do not discriminate on the basis of:

5. Consumer Information

By submitting information through this website, you represent that:

Providing false information may result in refusal of service.

6. Communications Consent

By submitting your information, scheduling appointments, requesting information, downloading resources, or otherwise contacting us, you expressly consent to receive communications from us, including:

Communications may be sent using automated technology where permitted by law.

Consent is not a condition of purchasing or selling real estate.

You may revoke consent at any time.

7. SMS/Text Messaging Terms

If you opt into receiving SMS communications, you agree to receive recurring messages related to:

Message frequency varies.

Message and data rates may apply according to your mobile carrier.

Reply:

STOP to unsubscribe.

HELP for assistance.

Opting out of marketing messages does not prevent transactional messages necessary to complete an existing transaction.

We are not responsible for delayed or undelivered carrier messages.

8. Telephone Consumer Protection Act (TCPA)

By providing your telephone number, you consent to communications consistent with applicable federal and state law, including the Telephone Consumer Protection Act (TCPA), where applicable.

You understand:

9. CAN-SPAM Compliance

Marketing emails include the ability to unsubscribe.

Transactional communications related to an existing transaction may continue when necessary.

10. Privacy

Your privacy is important to us.

Information collected may include:

Information is collected when you:

11. Public Record Information

Real estate transactions often involve publicly available information.

We may collect publicly available information including:

Collection and use of public records complies with applicable laws.

12. MLS and Listing Information

Property information may be obtained from Multiple Listing Services (MLS), public records, builders, sellers, third-party vendors, or other sources.

Property information is believed reliable but is not guaranteed.

Square footage, acreage, taxes, zoning, HOA information, school districts, utility information, flood zones, and other characteristics should be independently verified.

13. Real Estate Transactions

Depending upon the nature of the services requested, transactions may involve:

Information reasonably necessary to facilitate requested services or complete a transaction may be shared with these parties in accordance with applicable law, brokerage requirements, and our Privacy Policy.

14. Consumer Information and Data Collection

Terrain Acquisitions LLC collects information necessary to provide requested services, improve customer experience, facilitate real estate transactions, comply with legal obligations, and operate this Website.

Information may include, but is not limited to:

We may also obtain publicly available information from:

Such information may be used to evaluate properties, provide comparative market analyses, identify investment opportunities, conduct marketing, respond to inquiries, facilitate brokerage services, or improve our services.

Terrain Acquisitions LLC does not sell personal information for monetary compensation.

15. Third-Party Platforms and Service Providers

Terrain Acquisitions LLC may utilize third-party providers to operate the Website and conduct business, including providers of:

Real estate information may also originate from or be shared with organizations such as Keller Williams Keystone, participating Multiple Listing Services, cooperating brokerages, lenders, title companies, inspectors, contractors, and other parties involved in a requested transaction.

These third-party providers maintain independent privacy policies and terms governing their respective services.

16. Cookies and Tracking Technologies

We may use:

These technologies help improve website functionality, measure advertising performance, personalize content, and enhance user experience.

Users may disable cookies through browser settings; however, portions of the website may not function properly.

17. Advertising

We may advertise using:

Advertising audiences may be created using website interactions and customer engagement, subject to applicable law.

18. Data Security

Reasonable administrative, physical, and technical safeguards are used to protect personal information.

However, no method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security.

19. Intellectual Property

All website content including:

are protected by applicable intellectual property laws and may not be copied or reproduced without written permission unless otherwise permitted by law.

MLS photographs remain the property of their respective owners.

20. User Conduct

Users agree not to:

21. Limitation of Liability

To the fullest extent permitted by law, Ben Fernandez and Keller Williams Keystone shall not be liable for indirect, incidental, consequential, or special damages arising from use of this website or reliance on its information.

22. Indemnification

Users agree to indemnify and hold harmless Ben Fernandez, Keller Williams Keystone, affiliated agents, employees, contractors, and service providers from claims arising from misuse of the website or violation of these Terms.

23. Pennsylvania Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania without regard to conflict-of-law principles.

Venue for disputes shall lie in the appropriate state or federal courts located within Pennsylvania.

24. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this website with a revised Effective Date.

Continued use of the website constitutes acceptance of any revisions.

25. Contact Information

Terrain Acquisitions LLC

Serving Lancaster County, York County, Harrisburg, Lebanon, Mechanicsburg, and surrounding Central Pennsylvania communities.

Licensed real estate brokerage services are provided through:

Ben Fernandez

Licensed Pennsylvania Real Estate Salesperson

Affiliated with Keller Williams Keystone

Questions regarding these Terms and Conditions or your personal information may be directed through the contact information provided on this Website.

Privacy Notice Summary

We collect only information reasonably necessary to provide real estate services.

We do not sell your personal information for monetary compensation.

We may share information with transaction participants, service providers, government agencies when legally required, or vendors assisting with business operations.

Users may request access to, correction of, or deletion of certain personal information, subject to applicable legal obligations and record-retention requirements.

Electronic Communications

By using this website, you consent to receiving communications electronically. Electronic communications satisfy any legal requirement that communications be in writing.

Entire Agreement

These Terms constitute the entire agreement regarding use of this website and supersede prior website terms unless replaced by a signed written agreement.

Additional Legal Disclosures

Effective Date: August 5, 2026

Accessibility Statement

Our Commitment

Terrain Acquisitions LLC is committed to providing an accessible website and digital experience for all users, including individuals with disabilities. We strive to make our website accessible and usable in accordance with applicable accessibility laws and recognized industry standards.

We continually work to improve accessibility and user experience for everyone.

Accessibility Standards

Our goal is to conform, where reasonably practicable, to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA published by the World Wide Web Consortium (W3C).

While we endeavor to maintain compliance, some third-party content, plugins, embedded applications, or linked websites may not be fully accessible.

Accessibility Features

Our website may include accessibility features such as:

We continue to review and improve these features over time.

Third-Party Content

Certain features on this website may be provided by third parties, including but not limited to:

Terrain Acquisitions LLC cannot guarantee the accessibility of third-party services that are not under our control.

Accessibility Assistance

If you experience difficulty accessing any content on this website or require information in an alternative format, we encourage you to contact us.

Please provide:

We will make reasonable efforts to accommodate accessibility requests and improve the user experience.

Digital Millennium Copyright Act (DMCA) & Copyright Notice

Copyright Ownership

Unless otherwise noted, all original content appearing on this website is the property of Terrain Acquisitions LLC and is protected by United States copyright laws and international copyright treaties.

Protected materials include, but are not limited to:

All rights reserved.

Third-Party Intellectual Property

Certain content appearing on this website may be owned by third parties, including:

Ownership remains with the respective copyright holders.

Permitted Use

Visitors may:

Visitors may not:

Copyright Infringement

Terrain Acquisitions LLC respects the intellectual property rights of others.

If you believe copyrighted material appearing on this website infringes your rights, you may submit a written notice containing:

Upon receipt of a valid notice, we will investigate and respond in accordance with applicable law.

Equal Housing Opportunity & Fair Housing Statement

Equal Housing Opportunity

Terrain Acquisitions LLC and Ben Fernandez fully support the principles of the Fair Housing Act, the Equal Credit Opportunity Act, the Americans with Disabilities Act, and all applicable federal, Pennsylvania, and local fair housing laws.

We are committed to providing professional real estate services without unlawful discrimination.

Fair Housing Commitment

We do not discriminate on the basis of:

This commitment applies to all real estate services we provide.

Services Covered

Our Equal Housing commitment applies to:

Every consumer is entitled to professional, courteous, and equal treatment.

Accessibility Accommodations

Reasonable accommodations and reasonable modifications will be made when required by applicable law to provide equal access to housing opportunities.

Reporting Concerns

Individuals who believe they have experienced discrimination are encouraged to contact the appropriate federal, state, or local enforcement agency, including the U.S. Department of Housing and Urban Development (HUD) or the Pennsylvania Human Relations Commission.

Artificial Intelligence (AI), Virtual Assistant & Automated Communications Disclosure

Use of Artificial Intelligence

Terrain Acquisitions LLC may utilize artificial intelligence (“AI”), machine learning technologies, automated systems, virtual assistants, chatbots, or similar technologies to improve customer service and business operations.

These technologies are designed to assist—not replace—human decision-making.

AI-Assisted Communications

You may interact with AI-assisted technologies when communicating with us through:

Certain communications may be generated, summarized, or assisted by AI technologies before being reviewed by a member of our team.

Human Oversight

Real estate advice, brokerage services, agency relationships, contract negotiations, pricing recommendations, and transaction decisions are provided by licensed real estate professionals where required by law.

AI-generated information should not be considered legal, financial, tax, or professional advice and may contain inaccuracies.

Users should independently verify important information.

Automated Calls and Messages

Where permitted by applicable law and with your consent when required, Terrain Acquisitions LLC may use automated systems to deliver:

You may opt out of marketing communications as described in our SMS Privacy Policy and Privacy Policy.

Call Recording and Quality Assurance

Telephone calls, virtual meetings, online chats, emails, and text communications may be monitored or recorded for quality assurance, training, transaction documentation, compliance, fraud prevention, and customer service purposes where permitted by applicable law.

By communicating with us, you consent to such monitoring or recording to the extent permitted by law.

Data Used by AI Systems

Information processed by AI-assisted systems may include:

AI systems are used only to support our legitimate business operations and are subject to our Privacy Policy.

No Fully Automated Brokerage Decisions

Terrain Acquisitions LLC does not rely solely on automated systems to make brokerage decisions that legally require human judgment or a licensed real estate professional.

Licensed brokerage services remain subject to the supervision and professional responsibilities of Ben Fernandez, a licensed Pennsylvania Real Estate Salesperson affiliated with Keller Williams Keystone.