Terrain Acquisitions provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from users of this website, located at https://www.terrainacquisitions.com (“Site”).

By using our Site you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the US your personally identifiable information will be transferred to the US, and processed and stored there under US privacy standards.

By visiting our Site and providing information to us, you consent to such transfer to, and processing in the US.

INFORMATION COLLECTION AND USE

Our primary goals in collecting personally identifiable information are to provide you with the product and services made available through the Site, including, but not limited, to the Service, to communicate with you, and to manage your registered user account, if you have one.

USE OF CONTACT INFORMATION

In addition, we may use your contact information to market to you, and provide you with information about, our products and services, including but not limited to our Service. If you decide at any time that you no longer wish to receive such information or communications from us, please contact us, or follow the unsubscribe instructions provided in any of the communications.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address and/or phone number you provide may be used to send you information, respond to inquiries, and/or other requests or questions. Text or Reply “STOP” at any time to opt out of communications. Standard message and data rates may apply.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

LOG DATA

When you visit the Site, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Site and of our Service, and for the Site”ªs technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms of Service.

COOKIES

Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Site and our service. A cookie is a small data file that we transfer to your computer’s hard disk. We do not use cookies to collect personally identifiable information. Terrain Acquisitions may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our services. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

INFORMATION SHARING AND DISCLOSURE

SERVICE PROVIDERS

We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, billing, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

COMPLIANCE WITH LAWS AND LAW ENFORCEMENT

Terrain Acquisitions cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Terrain Acquisitions or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

BUSINESS TRANSFERS

Terrain Acquisitions may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.

CHANGING OR DELETING INFORMATION

If you are a registered user of the Site, you may access and update or correct the information you provided to us. You can also submit a change by calling us at 717-621-2154.

SECURITY

Terrain Acquisitions is very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

LINKS TO OTHER WEBSITES

Our Site may contain links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

REMARKETING

Terrain Acquisitions may also use 3rd party vendor re-marketing tracking cookies, including but not limited to the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Facebook and Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.

THIS WEBSITE MAY USE GOOGLE ADWORDS

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Terrain Acquisitions website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.”

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

PERSONAL, FINANCIAL, AND PROPERTY INFORMATION

Our company is a real estate services firm that may require you submitting certain information so we can help you in your situation. This information may include your contact info, information about your property, or even in some cases financial information needed to help us analyze your property and situation. This information is for our use only and will not be shared with outside parties unless as required to help us solve your real estate situation.

GENERAL DATA PROTECTION REGULATION

Here you can find the official PDF of the Regulation (EU) 2016/679 (General Data Protection Regulation) as a neatly arranged website. All Articles of the GDPR are linked with suitable recitals. The European Data Protection Regulation is applicable as of May 25th, 2018 in all member states to harmonize data privacy laws across Europe. If you find the page useful, feel free to support us by sharing the project.

COMPLIANCE WITH LAWS

We will disclose your Personal Data where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the as is set forth in the General Data Protection Regulation of the European Union. Residents of the European Union, the European Economic Area and Switzerland who visit the Site or use the Service have the following legal data protection rights under the relevant legal conditions: right to information, right to erasure, right to rectification, right to access by the data subject (Article 15 GDPR), right to deletion (Article 17 GDPR), right to correction (Article 16 GDPR), right to restriction of processing (Article 18 GDPR), right to data portability (Article 20 GDPR), right to lodge a complaint with a supervisory authority (Article 77 GDPR), right to withdraw consent (Article 7 (3) GDPR) as well as the right to object to particular data processing measures (Article 21 GDPR). These users have the right of access of their Personal Data and may at any time unsubscribe from our newsletter.

OUR POLICY TOWARDS CHILDREN

The Site is not directed to persons under 13. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at 717-621-2154. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal identifiable Information, we will delete such information from our files.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time for any reason(s); each version will apply to information collected while it was in place. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Site. You are advised to consult this Privacy Policy regularly for any changes.

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SMS/Text Messaging Privacy Policy

Effective Date: August 5, 2026

1. Overview

This SMS/Text Messaging Privacy Policy (“SMS Privacy Policy”) explains how Terrain Acquisitions LLC (“Terrain Acquisitions,” “Company,” “we,” “our,” or “us”) collects, uses, stores, and protects information obtained through our text messaging services.

Terrain Acquisitions LLC owns and operates this website. Licensed real estate brokerage services are provided by Ben Fernandez, a licensed Pennsylvania Real Estate Salesperson affiliated with Keller Williams Keystone.

By opting in to receive text messages from us, you acknowledge that you have read and agree to this SMS Privacy Policy, our Privacy Policy, and our Terms and Conditions.

2. Information We Collect

When you opt in to receive SMS communications, we may collect:

- Your name

- Mobile telephone number

- Email address (if provided)

- Property address(es)

- Mailing address

- Communication preferences

- Appointment information

- Property interests

- Search criteria

- Transaction status

- Message history

- Date and time of communications

- Device information provided by your mobile carrier

- IP address (when associated with online forms)

- Marketing campaign source

- Any information you voluntarily provide in text messages

Please do not send sensitive personal information such as Social Security numbers, driver’s license numbers, financial account numbers, passwords, or medical information by text message.

3. How We Use Your Information

Your information may be used to:

- Respond to inquiries

- Schedule appointments

- Confirm showings

- Provide listing updates

- Deliver transaction updates

- Send market information

- Respond to customer service requests

- Provide requested property information

- Facilitate real estate transactions

- Improve customer service

- Improve our communications

- Prevent fraud

- Maintain business records

- Comply with legal obligations

4. Types of Messages

If you opt in, you may receive messages regarding:

- Property inquiries

- Listing information

- New listings

- Price changes

- Showing confirmations

- Appointment reminders

- Open house notifications

- Buyer and seller updates

- Transaction milestones

- Contract updates

- Closing reminders

- Rental inquiries

- Property management inquiries

- Customer service communications

- Marketing and promotional offers (where permitted by law)

Message frequency varies depending on your interactions with us.

5. Consent to Receive Text Messages

By voluntarily providing your mobile telephone number and opting in, you expressly consent to receive text messages from Terrain Acquisitions LLC and Ben Fernandez regarding your inquiries, requested services, and real estate-related communications.

Messages may be sent using automated technology where permitted by applicable law.

Providing consent is not a condition of purchasing or selling real estate services.

You may withdraw your consent at any time.

6. Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive one confirmation message indicating that you have been removed from future marketing text messages.

You may also contact us directly to request removal from SMS communications.

Please note that transactional messages necessary to complete an active real estate transaction may continue where permitted by law.

7. Help

For assistance, reply:

HELP

or contact us through the contact information provided on this website.

8. Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan.

Terrain Acquisitions LLC is not responsible for any fees charged by your wireless carrier.

9. Mobile Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your wireless service provider and network availability.

10. Sharing of Information

We respect your privacy.

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties for their own marketing purposes.

We may share information with trusted service providers only as necessary to:

- Send text messages

- Provide customer support

- Process appointments

- Facilitate real estate transactions

- Maintain our customer relationship management (CRM) systems

- Comply with legal obligations

Service providers are contractually required to safeguard your information and may only use it to provide services on our behalf.

11. No Sale of SMS Consent

SMS opt-in information and consent records are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

This excludes service providers that assist us in delivering text messages or operating our business, provided they maintain appropriate confidentiality and security safeguards.

12. Data Retention

We retain SMS records only as long as reasonably necessary to:

- Maintain business records

- Document consumer consent

- Complete requested services

- Resolve disputes

- Comply with legal and regulatory requirements

- Meet brokerage record-retention obligations

Retention periods may vary depending on applicable laws and business needs.

13. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information collected through our SMS program.

However, no method of electronic communication or data storage is completely secure, and we cannot guarantee absolute security.

14. Children’s Privacy

Our SMS services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13 through our SMS communications.

If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.

15. Your Choices

You may:

- Opt out of marketing text messages at any time

- Request updates to your contact information

- Ask questions regarding our SMS communications

- Request information regarding your personal information as permitted by applicable law

Certain transaction-related communications may continue where legally required or necessary to complete an active transaction.

16. Changes to This Policy

Terrain Acquisitions LLC reserves the right to modify this SMS Privacy Policy at any time.

Changes become effective upon posting to this website with an updated Effective Date.

Continued participation in our SMS program after changes are posted constitutes acceptance of the revised policy.

17. Contact Us

If you have questions regarding this SMS Privacy Policy or our text messaging practices, please contact:

Terrain Acquisitions LLC

Website Owner and Operator

Licensed real estate brokerage services are provided through:

Ben Fernandez

Licensed Pennsylvania Real Estate Salesperson

Affiliated with Keller Williams Keystone

Please use the contact information published on this website for privacy requests, SMS support, or general inquiries.

If there are any questions regarding this privacy policy, you may contact us with the information on our contact page.

Ben Fernandez PA Licensed Realtor® | Keller Williams Keystone | York, PA | Office 717.755.5599